Service guides / Website Design
Check the outcome of your website design job against the accepted scope while the details are still fresh. Arrange a handover with someone who can explain the completed work.
Website launch checklist
- Mobile enquiries: open the main pages on a phone, check the menu and tap phone and WhatsApp links to confirm the destination.
- Form delivery: submit an agreed test enquiry and confirm it arrives in the intended inbox. Check both the confirmation message and spam folder.
- Search readiness: confirm public service pages can be indexed, have descriptive titles and have links from relevant pages. Check that the sitemap opens and old URLs redirect where required.
- Access and ownership: receive your own administrator account, confirm domain ownership and record hosting and domain renewal dates.
- Recovery: agree backup frequency, where backups are stored and who can restore the website.
- Online stores: agree a test plan for checkout, delivery charges, confirmation emails and refunds with the provider before going live.
Record each result as pass, needs work or not included. A working page does not by itself confirm that an enquiry email or payment reaches its destination. If you are still defining the project, start with our website design brief and website packages.
Walk through the agreed scope
Use the quote as your checklist. Mark each item completed, outstanding or needing clarification. Ask the provider to explain changes and compare them with the variations you approved. Record concerns clearly with photographs or examples where useful.
Agree how outstanding items will close
Keep a short list stating the item, the responsible person and the agreed follow-up date. Distinguish an unfinished task from a new request so both parties understand what remains within the original job.
Collect the handover information
Retain the invoice, product or service details, relevant records and written warranty terms supplied for the job. Confirm who to contact if a problem appears and what maintenance or operating steps the provider recommends.
Close the record
Review the final amount against the accepted quote and authorised changes. Keep correspondence together. If you leave a review, describe the work you actually received and how any concerns were handled; avoid conclusions you cannot substantiate.
Find a provider in South Africa
Browse website design listings and confirm the provider serves your location. Availability varies by area; this guide does not imply that every city has a listed provider.
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